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View Full Version : S&W barrel crown damage, opinions?


sza
12-25-2007, 03:04 AM
This is the crown on the barrel of my brand new S&W Classics Model 29:

http://www.offline.org/~burch/guns/SW_Classics_Model_29_Crown_Damage.jpg

The damage is at about the 11 o'clock position. it extends into the edge of the rifling. It appears that the dents were there before the barrel was blued.

This gun is brand new and unfired (by me, I'm sure it was fired at the factory). I noticed the damage while doing the initial cleaning after bringing it home.

Do you guys think this damage is likely to hurt the accuracy? Being that it extends into the rifling I'm thinking it will.

Should I take it to the range and see how it shoots or just immediately send it back to S&W for repairs?

Here's a couple other photos for your trouble:

http://www.offline.org/~burch/guns/SW_Classics_Model_29_01.jpg

http://www.offline.org/~burch/guns/SW_Classics_Model_29_02.jpg
Ron Mexico
12-25-2007, 01:25 PM
Do you guys think this damage is likely to hurt the accuracy? Being that it extends into the rifling I'm thinking it will.



Yeah, it will. Probably not by enough to matter unless you're shooting silhouette at real long range.



Should I take it to the range and see how it shoots or just immediately send it back to S&W for repairs?


They'll probably tell you to shoot it first anyway, but if you can wait until you talk to them that certainly couldn't hurt.
Scope
12-25-2007, 05:08 PM
Regardless of how it affects the accuracy, it just looks really shitty and it's a brand new gun. It should be pristine. Send it back.
sza
12-25-2007, 08:19 PM
I've emailed them the photo of the damage and I'll be sending it back as soon as I hear from them. Sigh.
B4Ctom1
12-26-2007, 11:02 AM
wow that is awful! :(

Model 29 damage makes the baby Eastwood cry.
Clinotus
12-26-2007, 11:32 PM
No doubt whatsoever that you need to return it for a new one. You paid for a working firearm which includes whatever aesthetics and accuracy that should accompany it. Get your moneys worth.

S&W does have excellent customer service, so you shouldnt' get a bad run around from them.
Wonder Bread
12-26-2007, 11:36 PM
What Clinotus said.

There is no "what if [fill in the blank]". If you don't get a replacement, raise hell until you do.
sza
12-28-2007, 02:11 AM
Well I heard from S&W today. They want it back for "inspection", at their expense. Hopefully "inspection" doesn't mean "try to find a way to pin the blame on sza."

I'll be scheduling a pickup with FedEx tomorrow.

Also, they confirmed that they are mostly shut down until the 7th.
cREbralFIX
01-21-2008, 09:10 AM
Well I heard from S&W today. They want it back for "inspection", at their expense. Hopefully "inspection" doesn't mean "try to find a way to pin the blame on sza."

I'll be scheduling a pickup with FedEx tomorrow.

Also, they confirmed that they are mostly shut down until the 7th.

What was the resolution?
sza
01-21-2008, 10:58 PM
What was the resolution?

They still have it, probably because I asked for an action job and those take a while. I got my 460 (which I sent in in the same box) back today, all fixed up, so hopefully the 29 will come back soon.